Shipping policy

Shipping Policy

Effective Date: August 1, 2026

At LIVVORA, we are committed to delivering your orders safely and on time. Please review our Shipping Policy to understand how we process and ship your purchases.

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email or SMS with tracking details, where available.

2. Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, festivals, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • We may offer Free Shipping on selected products, orders, or promotional campaigns.

4. Cash on Delivery (COD)

Cash on Delivery may be available for eligible PIN codes. LIVVORA reserves the right to limit or disable COD for certain products, locations, or order values.

5. Order Tracking

Once your order is dispatched, tracking information will be shared via email or SMS (where available). You can use the tracking details to monitor your shipment's progress.

6. Delayed or Failed Delivery

While we strive for timely delivery, delays may occasionally occur due to circumstances beyond our control. If your order cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

7. Damaged Packages

If your package appears damaged at the time of delivery:

  • Take clear photos of the package before opening it.

  • If possible, refuse delivery of severely damaged packages.

  • Contact us within 48 hours of delivery with your Order ID and supporting photos.

8. International Shipping

Currently, LIVVORA primarily ships within India. If international shipping becomes available, eligible countries and applicable shipping charges will be displayed during checkout.

9. Contact Us

For any shipping-related questions or assistance, please contact us:

LIVVORA
Email: livvora08@gmail.com

We appreciate your trust in LIVVORA and are committed to providing a reliable and seamless delivery experience.